Technical Support Engineer II
Company: VirtualVocations
Location: Arlington
Posted on: February 8, 2025
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Job Description:
A company is looking for a Technical Support Engineer 2 to
provide technical and operational support for healthcare software
applications.
Key Responsibilities
Provide technical support for healthcare software applications via
phone, email, and remote sessions
Troubleshoot and resolve application issues, including system
errors and data discrepancies
Document and maintain support cases in the company CRM system,
tracking all support activities
Required Qualifications
Bachelor's degree in Computer Science, Information Technology,
Healthcare Administration, or a related field, or equivalent work
experience
1-3 years of experience in a technical support role, preferably
within the healthcare industry
Experience with SQL and database management
Understanding of healthcare workflows and clinical documentation
processes
Prior experience in Healthcare IT either in a provider setting or
with a company providing healthcare information systems is
preferred
Keywords: VirtualVocations, Arlington , Technical Support Engineer II, Engineering , Arlington, Texas
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